Shipping and Delivery

Shipping and Delivery Information

Thank you for choosing 12thEnglish for your educational resources needs. We are committed to providing seamless shipping and delivery services to ensure that you receive your materials promptly and efficiently. Below are the details regarding our shipping and delivery policies:

1. Shipping Options:

We offer several shipping options to cater to your specific needs:

  • Standard Shipping: Our standard shipping option typically delivers within 5-7 business days, depending on your location.
  • Expedited Shipping: For those who require their materials urgently, we offer expedited shipping, which delivers within 2-3 business days.
  • International Shipping: We ship internationally to reach our customers worldwide. International delivery times may vary depending on the destination country.

2. Processing Time:

Orders are processed and shipped within 1-2 business days from the date of purchase. Please note that processing times may be slightly longer during peak seasons or promotional periods.

3. Shipping Rates:

Shipping rates are calculated based on the weight of the items in your order and the selected shipping method. You can view the shipping costs at checkout before completing your purchase.

4. Delivery Tracking:

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our website or the respective courier’s tracking portal.

5. Delivery Partners:

We partner with reliable courier services to ensure the safe and timely delivery of your materials. Our delivery partners include but are not limited to FedEx, UPS, DHL, and local postal services.

6. Delivery to Schools and Institutions:

For bulk orders or deliveries to educational institutions, such as schools or libraries, please contact our customer service team to discuss customized shipping and delivery options.

7. Digital Resources and Apps:

In addition to physical materials, we also provide digital resources and apps designed specifically for teachers and students. These digital resources are typically available for instant download upon purchase, eliminating the need for shipping and allowing for immediate access to educational content.

8. Customer Support:

If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out to our dedicated customer support team. We are here to assist you every step of the way and ensure a smooth and satisfactory shopping experience.

At 12thEnglish, we are dedicated to providing high-quality educational materials and exceptional customer service. Thank you for choosing us as your trusted partner in education.

Customer Support Email –

Customer Support Phone Number – +91 9155492491

Customer Support Hours – 10:00 AM to 05:00 PM IST